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Privacy Policy

Last updated: January 2026

Introduction

Evergreen Growers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email, phone number, address)
  • Billing and delivery addresses
  • Payment information (processed securely through our payment provider)
  • Order history and preferences
  • Communications with us (emails, enquiries, feedback)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on site
  • Referring website or search terms

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate about your orders and deliveries
  • Respond to your enquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers: Delivery companies, payment processors, and email services that help us operate our business
  • Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and remember your preferences. You can control cookie settings through your browser.

Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Lodge a complaint with the OAIC if unsatisfied with our handling

Marketing Communications

With your consent, we may send you marketing emails about new plants, promotions, and gardening tips. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at sales@evergreengrowers.com.au.

Have questions about this policy? We're here to help.

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Evergreen Growers

Native plants that already know our weather. Tube stock specialists serving Australian gardeners for over 35 years.

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